FREQUENTLY ASKED QUESTIONS
Hubs
Can I use a radial lacing pattern on my Phil Wood hubs?
Absolutely. Both the front and rear hubs can be laced radially. This does not void the hub warranty for Phil Wood hubs.
Does Phil Wood make a Campagnolo-compatible cassette hub?
Not currently. There are still some legacy Phil Wood Campy-compatible cassette hubs out there, but we do not stock them.
Can I use a 10-speed Shimano or SRAM cassette on my Phil Wood FSC cassette hub?
Yes. Phil cassette hubs will work with Shimano and SRAM 8-, 9-, and 10-speed systems.
My new Phil Wood rear hub has some resistance when I backpedal. Is this normal?
Our cassette hubs have a break-in period, which can last up to 350 miles. It’s perfectly normal. All of the moving parts inside the hub are settling in and gearing themselves up for many years of riding enjoyment.
How often should I service my (FSC) rear hub cassette mechanism?
It’s important to clean and regrease the cassette mechanism every few thousand miles, depending on riding conditions. This procedure will only take a few minutes and will keep your hub happy. We recommend using a combination of Phil Wood Waterproof Grease and Tenacious Oil when relubricating your cassette mechanism.
Does the SLR option reduce the strength of the hub shell?
No. Iit reduces the overall weight of the hub, but will have no effect on the structural integrity of the hub shell.
What cog should I use on my Phil Wood track hub?
For optimal performance, we recommend using the Phil Wood track cog. They are offered in both 1/8″ and 3/32″. Our specification for the threading is 1.370 x 24 tpi, but Phil Wood hubs will accommodate most high quality cogs. If, during installation, the cog jams or binds, STOP. Forcing a cog onto the hub will result in irreparable damage to the threads. As with any cog installation, lubricate both the cog and lockring threads. Some cog manufacturers are making cogs that are not ideal for use with Phil Wood hubs due to their thickness (which is generally a result of plating). For this reason, we do not recommend using Surly or Euro-Asia cogs with our track hubs. The additional thickness can result in stripping of the lockring and/or hub threads because there is not enough thread engagement. Please call us if you have additional questions.
I have an old Phil rear hub and want to know if it can be converted to a different spacing.
In almost all cases, the answer is “yes.” Please contact us at (408) 298-1540 or at service@philwood.com to receive a return authorization number (RA #) in order to send the hubs in to us. Please know your current hub spacing as well as the new spacing needed so we can best assist you.
HUB DIMENSIONS
The spreadsheet covers wheel specs for hubs produced in 2008/2009. Please make sure your hub measurements are compatible.
Phil Wood hub dimensions (pdf)
INSTALLATION INSTRUCTION PDFS
Bottom bracket installation
Outboard bearing replacement tool instructions
Lil’ Phil grease gun instructions
Half-link eccentric installation
Torque specs
Philcentric installation instructions
CONTACT
For sales and product questions: sales@philwood.com
For service and technical help: service@philwood.com
For sponsorship inquiries: sponsorship@philwood.com
- We can also be reached by:
- phone: (408) 298-1540
- fax: (408) 298-9016
- mail: 385 E Taylor St., Ste. 110
San Jose, CA 95112